This unit standard is intended for individuals managing operational processes that impact on the shrinkage and losses in a Wholesale and Retail unit. Individuals credited with this unit standard will be in a position to analyze high risk areas, plan actions and interventions to reduce loss in critical areas such as safety, cash handling, stock storage, bad debt as well as internal and external theft (where applicable). Individuals will be able to manage the implementation of their plans to reduce shrinkage and losses in an operational unit within the Wholesale and Retail environment and contribute to the improvement of the bottom line of their unit in the organisation.
This unit standard enables individuals to identify and analyze high-risk areas in a retail or wholesale operation. Learners will plan and implement strategies to reduce shrinkage and losses, focusing on safety, stock control, cash handling, bad debt, and theft. The goal is to contribute to the profitability and operational efficiency of the business unit.
This foundational requirement ensures learners can read, write and communicate clearly in English. Strong literacy supports learning, helps with understanding technical content, and ensures effective participation in training and business operations.