Real Estate Communication
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Real Estate Communication

This course equips learners with the skills to interact professionally with clients, stakeholders, and colleagues in a property environment. It focuses on clear, ethical, and effective communication to support successful property transactions and client relationships.
Real Estate Communication Unit Standards

12153 - Writing Business Texts and Reports

This unit standard requires learners to follow a process in writing texts and reports required in business. It promotes clear, unambiguous communication in plain language and improves the quality of written reports and texts specific to business environments, formats, and legislated requirements. Learners will recognise and effectively use textual conventions and features specific to business texts.

The qualifying learner is capable of:

  • Using textual features and conventions specific to texts
  • Identifying the intended audience for the communication
  • Identifying the purpose of a text
  • Selecting the appropriate text type, format and layout for the purpose
  • Organising and structuring a technical text appropriately
  • Using appropriate grammar conventions
  • Drafting and editing a technical text
  • Recognising errors and checking for accuracy
  • Presenting the same information in different ways
  • Using plain language in business

119465 & 8970 - Writing and Presenting Complex Texts

At this level, learners write/present/sign texts with complex subject matter and varying levels of formality, selecting appropriate text types, subject matter, and language for specific audiences, purposes, and contexts. Writers/signers use linguistic structures and features to influence their audience, drafting and editing their work to meet diverse text-type demands.

Learners credited with this unit standard are able to:

  • Write/sign for a specified audience and purpose
  • Use language structures and features to produce coherent and cohesive texts for a wide range of contexts
  • Draft own writing/signing and edit to improve clarity and correctness

119457 - Reading and Evaluating Texts

Learners at this level read and view a variety of text types with understanding and justify their views and responses with detailed evidence. They evaluate the effectiveness of texts for different audiences and purposes using analytical criteria.

Learners credited with this unit standard are able to:

  • Use a range of reading and viewing strategies to understand the literal meaning of specific texts
  • Use strategies for extracting implicit messages in texts
  • Respond to selected texts appropriately to the context
  • Explore and explain how language structures and features may influence a reader/viewer

119472 - Oral and Signed Communication Skills

Learners are aware of their audiences and purposes, adapting style and language register to suit different situations. They listen and speak/sign confidently in both formal and familiar settings, articulating reasons for adopting particular registers and styles.

Persons credited with this unit standard are able to:

  • Interact successfully in oral/signed communication
  • Use strategies that capture and retain the interest of an audience
  • Identify and respond to manipulative use of language

119469 - Critical Analysis of Texts

Learners use analytical skills to make sophisticated judgements about complex human and social issues. They critically evaluate written, signed, and visual texts, comparing themes and issues with contexts in which they live and work.

Learners credited with this unit standard are:

  • Critically analysing texts for a range of purposes, audiences, and contexts
  • Identifying and explaining values, attitudes, and assumptions in texts
  • Evaluating the effects of content, language, and style on audience responses

119459 - Expressive Writing and Communication

This unit standard enables learners to communicate confidently and fluently in writing/signing, analysing and making mature judgements on complex issues. Learners write expressively with conviction, using a drafting and editing process to improve clarity and impact.

Learners credited with this unit standard are able to:

  • Write/sign effectively and creatively on a range of topics
  • Choose language structures and features to suit communicative purposes
  • Edit writing/signing for fluency and unity

119462 - Effective Oral/Signed Communication

Learners participate effectively in oral/signed communication in most situations, listening critically and adopting appropriate style and register. They can express ideas clearly and use complex language conventions in spoken/signed interactions.

People credited with this unit standard are able to:

  • Respond critically and sensitively as listeners/audiences
  • Analyse own responses to spoken/signed texts and adjust as required
  • Use strategies for effective sustained oral/signed interactions
  • Evaluate spoken/signed discourse

119466 - Literary Texts and Human Issues

Learners discuss style, purpose, meanings, themes, plot, and context of literary texts. They reflect on their experiences compared to others, enhancing their ability to deal with texts that explore moral, psychological, and philosophical issues.

Learners credited with this unit standard can:

  • Extract meaning from a variety of literary texts
  • Identify and explain features that influence response to texts
  • Produce own texts in response to literary texts
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