Project Support Services
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Project Support Services

This course provides learners with the skills to assist project teams in administrative, logistical, and documentation tasks throughout the project lifecycle. The course emphasizes the importance of coordination, record-keeping, and communication in supporting successful project delivery.
Project Team and Quality Unit Standards

123462 – Project Team Roles and Responsibilities

This unit standard provides a broad introduction to a project team or project organisation with a view to relating the project team activities to the learner's own context and experience of the world of work and is intended as an independent research programme. The person credited with this unit standard is able to identify and explain the roles and responsibilities within a project team, as well as demonstrate an understanding of the guidelines and procedures for project teamwork.

The qualifying learner is capable of:

  • Explaining the core activities of a selected organisation or project.
  • Explaining the support functions within a selected project team.
  • Explaining the role of a selected support team or section in a project team.
  • Investigating the different types of work done in the project team.

123468 – Quality Control in Projects

The person credited with this unit standard is able to describe and explain the quality control procedures and criteria to meet required standards as well as apply quality control procedures to project control activities. Learners accessing this unit standard will also be able to implement corrective action to improve quality of the project work to meet required standards in the quality control procedures.

The qualifying learner is capable of:

  • Describing and explaining the quality control procedures and criteria to meet required standards.
  • Assisting with the gathering and collating of data required for quality control.
  • Applying quality control procedures to own project activities.

116594 – Team Structure and Performance

The person credited with this unit standard is able to describe the purpose and structure of teams within the hiring working environment. Learners are able to describe the role players in a team and evaluate the effectiveness of the team as well as their own performance within the team.

The qualifying learner is capable of:

  • Identifying the structure and purpose of a team.
  • Describing and applying the roles and responsibilities required to work in a team.
  • Identifying factors that affect a team in the workplace.
  • Reviewing the effectiveness of a team and own participation in the team.
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