Project Communication
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Project Communication

Project Communication focuses on developing effective skills for sharing information clearly among team members and stakeholders throughout a project's lifecycle. It emphasizes the use of various communication tools and strategies to ensure collaboration, transparency, and successful project outcomes.
Project Support – English Literacy Unit Standards

8968 & 119472 – Oral Communication Awareness

Learners at this level are aware of their audiences and purposes for communication. They adapt their style and language register to the requirements of different situations. They are able to speak confidently in both formal and familiar settings, articulate their purposes and reasons for adopting particular registers and styles, and identify assumptions and inferences in speech.

Learners credited with this unit standard are able to:

  • Interact successfully with audiences in oral communication
  • Use strategies that capture and retain the interest of an audience
  • Identify and respond to manipulative use of language

8974 & 119462 – Competence in Oral Communication

Competence at this level enables learners to participate effectively in most oral communication situations. They understand audiences and purposes, adopt appropriate language registers, speak fluently and confidently, convey detailed information, and control complex sentence structures.

People credited with this unit standard are able to:

  • Respond critically yet sensitively as listeners
  • Analyse their own responses to spoken texts and adjust as needed
  • Use strategies to be effective speakers in sustained oral interactions
  • Evaluate spoken discourse

8970 & 119465 – Writing with Complex Subject Matter

Learners at this level write texts requiring various levels of formality and language construction. They select text types, subject matter, and language appropriate for audiences and purposes, edit their own writing, and apply language suited to socio-cultural, learning, or workplace contexts.

Learners credited with this unit standard are able to:

  • Write for specified audiences and purposes
  • Use language structures to produce coherent, cohesive texts for a wide range of contexts
  • Draft and edit their writing to improve clarity and correctness

12153 – Business Writing and Reporting

This unit standard promotes clear, unambiguous communication in plain language tailored for business environments, including adherence to specific formats and legislated requirements. Learners recognise and use textual conventions specific to business texts.

The qualifying learner is capable of:

  • Using textual features and conventions specific to business texts
  • Identifying the intended audience and purpose of communications
  • Selecting appropriate text types, formats, and layouts
  • Organising and structuring technical texts appropriately
  • Using proper grammar conventions
  • Drafting, editing, and checking texts for accuracy
  • Presenting information in multiple ways
  • Using plain language in business

8969 & 119457 – Reading and Viewing Texts

Learners read and view various texts with understanding and justify their responses using detailed evidence. They evaluate texts' effectiveness for different audiences and purposes using set criteria.

Learners credited with this unit standard are able to:

  • Use a range of reading and viewing strategies to understand literal meanings
  • Extract implicit messages
  • Respond appropriately to texts depending on context
  • Explain how language structures influence readers

8975 & 119469 – Analytical Skills in Language

Competence at this level enables learners to analyse complex human and social issues, recognising the power and function of language. They are critical and reflective readers and viewers, comparing texts and contexts, analysing style and tone, and challenging assumptions and values.

Learners credited with this unit standard are able to:

  • Analyse and criticise texts for a range of purposes, audiences, and contexts
  • Identify and explain values, attitudes, and assumptions in texts
  • Evaluate the effects of content, language, and style on reader responses

8973 & 119467 – Learning and Study Strategies

This unit standard supports learners in coping with learning in contexts such as learnerships and skills programmes. It helps adult learners develop strategies to progress successfully by managing materials, using resources, seeking help, and applying learning strategies with understanding of workplace contexts.

Learners credited with this standard are able to:

  • Access and use suitable learning resources
  • Use effective learning strategies
  • Manage occupational learning materials
  • Conduct research and present findings
  • Function effectively in a team
  • Reflect on workplace and occupational context effects on learning
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