12153 – Business Writing and Reporting

This unit standard requires learners to follow a process in writing texts and reports required in business, promoting clear and unambiguous communication in plain language. Learners will recognise and effectively use textual conventions and features specific to business texts.

The qualifying learner is capable of:

• Using textual features and conventions specific to texts
• Identifying the intended audience for the communication
• Identifying the purpose of a text
• Selecting the appropriate text type, format and layout for the purpose
• Organising and structuring a technical text appropriately
• Using appropriate grammar conventions
• Drafting and editing a technical text
• Recognising errors and checking for accuracy
• Presenting the same information in different ways
• Using plain language in business

8662 – Workplace Numeracy: Analysing and Communicating Information

Persons competent in this unit standard will be able to use appropriate forms of tables, graphs, diagrams or charts to analyse and communicate information related to the work environment. This competence equips individuals with numeracy skills for more effective workplace operation and learning.

8647 – Workplace Communication

A person assessed as competent will be able to produce and respond to accessible written and oral communication in the workplace. This competence supports more effective communication within workplace environments.