This unit standard is intended for managers in all economic sectors, typically second level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them. The qualifying learner is capable of:
This unit standard equips learners to assess areas requiring change, select suitable change management models, and develop clear, actionable recommendations for implementing change effectively within an organisation.
Learn how to analyse opportunities for innovation, apply creative thinking techniques, and lead teams in fostering a culture that supports innovative ideas and continuous improvement.
Gain the skills to analyse complex situations using a systems approach, enabling you to make well-informed, strategic decisions that consider the broader organisational context.
In the Change Management course, English Literacy is vital for crafting clear communication plans, facilitating stakeholder engagement, and documenting change impacts and policies. Strong language skills support effective training materials, persuasive leadership messaging, and accurate feedback reporting throughout the change lifecycle.