In today’s interconnected and dynamic workplace, technical skills are no longer enough. Emotional intelligence (EQ) – the ability to understand and manage your own emotions, as well as recognise and influence the emotions of others – is a critical skill for success in leadership and teamwork. This short course will help you to understand, develop and enhance your emotional intelligence thereby enabling you to build stronger relationships and navigate workplace challenges with greater ease.
Gain a foundational understanding of what emotional intelligence (EQ) is, why it matters, and how it impacts personal and professional success.
Explore how to recognize your own emotional patterns, manage your reactions, and develop greater emotional control to respond effectively in various situations.
Learn how emotional intelligence fosters stronger interpersonal relationships, supports effective communication, and enhances collaboration in the workplace.
English literacy is essential for meaningful participation in this course on Emotional Intelligence at Work. Clear communication, reflective writing, and understanding nuanced content all rely on strong reading and language skills.