frequently asked questions
Q1: What is the Training Portal?
Q2: What can I do on the Training Portal?
Q3: How do I get started?
Q4: How do I find a training activity?
Q5: How will I pay for a training activity?
Q6: How can I pay once-off for a number of enrollments?
Q7: Can I earn discount for multiple enrollments?
Q8: What is a Provider?
Q9: How do I find a Provider?
Q10: Can I also present training activities on the Training Portal?
Q11: Must I have a background in training to become a Provider?
Q12: What will it cost me to present training activities on the Training Portal?
Q13: Who owns the training material?
Q14: Who will manage and update my activities?
Q15: What support will I obtain from the Training Portal?
Q16: Is a limited number of enrollments required?
Q17: How many activities can I provide on the Training Portal?
Q18: What type of activities are available?
Q19: How can I earn commission?
Q20: Can unique training solutions be provided for a large organisation?
Q21: How do I become a Manager with a Provider?
Q22: Can I advertise on the Training Portal?
Q23: How do I promote my activity
Q24: I’ve forgotten my password, how do I log in?
Q25: How can I verify a certificate awarded by the Training Portal?
A: The Training Portal is an online education portal providing courses,
conferences and programmes for easy enrollment by users. The Training Portal
also provides a complete range of tools and support for Providers to develop and
deliver their own online courses and conduct conference registration management.
The Training Portal makes it easy for any person to develop and present courses
online or conduct their conference registration management through the Training
Portal. This allows a Provider to deliver training content to any number of
learners anywhere in the world, simultaneously, without leaving the office or
having a big accounts department! Providers receive payments monthly from the
Training Portal and can draw payment reports and invoices and view all their
current and historic financial information.
The Training Portal also takes the fuss out of conference management by allowing
Providers to create new conference profiles online and utilize the Training
Portal’s integrated booking and e-commerce facility to manage all conference
registrations and payments. Gone are the registration and payment management
nightmares of old, allowing Providers to focus rather on presenting their
conference and managing their presenters, than the tedious task of registration
A: The Training Portal allows a person to easily and at no cost, expand his/her
profile on the Training Portal, and in so doing increase the range of activities
that can be conducted. The following roles are available to any person:
User - the first step to participation is to
register as a user on the Training
Portal. From there, your will be able to access your personal “My Profile” page
allowing you to purchase activities, view your current activities, enter the
training area and apply to expand your profile to that of a Provider, Manager
Provider – once registered as a user, you can now apply to
become a Provider on
the Training Portal. By becoming a Provider you are allocated a specific
Provider profile on the Training Portal which allows you to develop your own
training activities (courses, conferences and/or programmes) and present them on
the Training Portal to either the public for purchase or to private users
through our Corporate Solutions options. As a Provider you will receive access
to the Training Portal training courses and material on how to develop and
administer your activities on the Training Portal and will through your personal
“Provider Profile” page be able to manage and administer your activity and
training content, including allocating Managers to your activities to assist in
Manager – once registered as a user, you can also apply to become a Manager on
the Training Portal. A Manager cannot develop and present his/her own training
activities, but can through affiliation with a Provider, be allocated to any of
the training activities of the Provider to assist the Provider in managing and
administering its activities. Affiliation with a Provider remains in the
discretion of the Provider as does the linking of a Manager with any of the
Provider’s activities. In addition, the Provider can determine the status of the
Manager in any allocated activity – “editing Manager”, with the ability to edit
training content, or, “non-editing Manager”, with only the ability to assist in
the management of the activity but with no ability to change content.
Referrer – once registered as a user, you can also register on the Training
Portal as a Referrer through the Referral Programme and earn extra commission
without having to develop or provide any training activity. Commission is earned
on user enrollments for activities and can vary between 0 and 5% of the activity
value. Not all activities are available for referral commission and to view the
referral commission for any activity, search for the activity in our catalogue
and view the detailed profile page of the activity to see the available referral
Corporate Client – through our unique
Corporate Solutions the Training Portal
can develop corporate training solutions that meet needs of larger organizations
for internal and/or external training.
A: To register as a user on the Training Portal is easy and free, and is the
first step towards accessing a wide variety of training content and developing
and presenting your own training activities online. Once registered, you can
search our catalogue and purchase activities, become a Provider, become a
Manager, and earn commission as a Referrer.
A: To find a training activity on the Training Portal
search our online activity
catalogue to find the activity you are looking for. All activities searches will
yield a basic result describing the activity and allowing you to access a
detailed activity profile page by clicking on the activity name. Each activity
profile page will also allow you to search for related activities.
You can also search for activities relating to a specific Provider by utilizing
the Provider search facility to find a Provider. By clicking on the Provider
name you will access the detailed Provider profile page which will list all the
activities associated with a Provider.
Once you have identified an activity you wish to enroll for, click on the “Add
to Basket” button to add the activity to your Shopping Basket. When you are done
shopping for activities, view your Shopping Basket and then proceed to
“Checkout” to pay for the activities in your Shopping Basket using the
A: The Training Portal has a number of easy-to-use
Payment Options which you can
use to purchase activities which have been added to your Shopping Basket. These
Direct deposit directly into our bank account by way of electronic transfer or
direct deposit; or
Credit Card transactions by paying your order immediately online using our
secure credit card transaction facility.
The Training Portal also allows organizations to pay once-off for multiple user
enrollments using our bulk payment solution, avoiding the hassle of multiple
payments and maximizing the potential for earning discount on multiple
Clients can also Contact Us to arrange for a unique
Corporate Solution payment
A: The Training Portal has as a Payment Option a bulk payment facility
integrated with its Shopping Basket to allow a user to enroll and pay for
multiple users for an activity with a single payment transaction, thereby
avoiding having to process multiple payment transactions for each user
By using the bulk payment process, discount which may be available on an
activity for multiple enrollments will also be active, allowing bulk discounts
for enrollments to be processed. To find out if an activity is available for
discount and the discount levels, view the detailed profile page of the activity
located through our catalogue search.
To access the bulk payment option for any activity, first add the relevant
activity to your “Shopping Basket” and proceed to “Checkout” where you will find
a “Bulk” payment button next to each of the activities in your Shopping Basket.
Choose the activity you wish to conduct a bulk process against and click on the
“Bulk” button to direct you to the bulk processing area. Follow the detailed
instructions here to process your bulk payments.
For any queries please do not hesitate to
Contact Us for assistance.
A: Yes, discount can be earned for multiple enrollments. Discount can even be
earned on a single user enrollment, provided the Provider of the activity has
allowed for discount on that activity for a single user enrollment.
Generally however, discount will only be earned for multiple enrollments where
the enrollments are processed simultaneously under our bulk payment option. To
find out if an activity is available for discount and the discount levels, view
the detailed profile page of the activity located through our catalogue
Discount for multiple enrollments will not be earned where each enrollment is
processed and paid for individually. Accordingly, to ensure that multiple
enrollment discount can be earned, please follow the bulk payment option to
enroll the multiple users for an activity.
Providers can also through our
Corporate Solutions arrange for a specific
discount package to be awarded for large enrollments or specific clients.
A: A Provider is a specific role that a user can adopt on the Training Portal
and which allows the user to develop its own training activities (courses,
conferences and/or programmes) and present them on the Training Portal to either
the public for purchase or to private users through our
A Provider can be an individual person, a group of persons or an organisation
wishing to present online training activities.
A Provider receives access to the Training Portal training courses and material
on how to develop and administer activities on the Training Portal and can
through its personal “Provider Profile” page manage and administer its
activities and training content, including allocating Managers to its activities
to assist in activity administration.
Becoming a Provider on the Training Portal provides access to all the tools and
support necessary to enable a Provider to develop and deliver training content
online. Registration is easy and free and developing content for the online
environment is child’s play, requiring only a little innovation and effort to
gain the benefits of a full-service training platform for all possible training
To open the world of training possibility requires only that you
Provider on the Training Portal.
A: You can search for a specific Provider by utilizing the
facility to find a Provider. By clicking on the Provider name you will access
the detailed Provider profile page which will also list all the activities
associated with a Provider.
A: Utilising the platform, tools and support provided by the Training Portal,
any person can now develop and present training activities on the Training
Portal. That is the beauty of the Training Portal as it costs nothing to
a Provider and place training activities online! Only when someone purchases
your activity is an administration fee charged by the Training Portal once
payment has been received. So only when you get paid we get paid! There is also
no minimum enrollment requirement, so even if you only have a small number of
enrollments per year, there is no additional cost.
All registration and payment administration is managed by the Training Portal
and you will monthly receive payment directly into your account of all activity
fees for user enrollments during that month. You will also be able to track
current and historic enrollments on your activities and draw financial reports.
So what’s the catch? In short, there is none. The Training Portal provides the
ideal basis for any existing or aspiring trainer to develop courses online,
arrange conferences and market his/her training activities to the world using a
state of the art online educational infrastructure that does all the
administration for you and only gets paid when you get paid! In addition, your
training activities are marketed to all the users registered on the Training
Portal expanding the potential marketing base for your activities to a much
wider network of persons and by being online, allowing your activities to
actively generate income 24/7 even though you are not.
A: No. To become a Provider you do not need a background in training, although
some background or specialist knowledge in the focus area of your training
content will assist in the quality and marketability of your activity. However,
in principle, any type of course or conference activity can be provided on the
In this regard, the Training Portal does not differentiate between the retired
school teacher who wants to present a short course or two on the Training Portal
or the specialist training firm presenting and training a multitude of courses
and learners. Both are equally viable options for utilizing the Training Portal
for their activities, with the Training Portal scaleable to manage the small
needs of the teacher or the highly sophisticated needs and volumes of the
A: In short, nothing. Registration on the Training Portal is free, including
becoming a Provider and developing training activities for presentation on the
Training Portal. The Training Portal merely charges an administration fee of up
to 20% (twenty percent) of the value of each training activity purchased by a
user, which administration fee includes the use of the platform, tools, support,
e-commerce facility for receiving payments from users online, making monthly
payments to Providers of activity fees received, invoicing, financial reporting
This means that for a small administration fee, all your activity registration
and financial management (include bank and payment charges) are taken care of,
allowing you to receive the remaining 80% (unless you have included any referral
commission – up to a maximum of 5%) on each payment received for any of your
The structure is also such that we only get paid when you get paid,
incentivizing payment processing and efficiency and the marketing of activities
to increase the number of enrollments.
Additionally, we are open to discuss a reduced administration fee in the event
of high volume of enrolments or in respect of a specific Corporate Solution.
A: The Training Portal does not subscribe to any single Provider, but provides
the tools and support to allow any Provider to easily and effectively deliver
any type of training content online.
All training content remains the property of the Provider and is managed and
controlled by the Provider. The Provider also remains responsible to ensure that
the appropriate consents in respect of intellectual property rights are obtained
and will be liable for any liability accruing in relation to any training
content utilized in its training activities.
A: A Provider remains responsible for all its training content and activities,
including development, maintenance, quality, ownership and assessment. The
Training Portal provides the tools, platform and training for a Provider to
effectively deliver training online using state of the art technology. The
development and delivery of the activities however remain the responsibility of
To assist in managing training content, Providers can easily
add Managers to
their activities. All a Manager has to do is register as a user, expand his/her
profile to that of a Manager and request affiliation with the Provider. This
allows a Provider to utilize multiple persons to manage a single training
activity where so required.
The online training platform is comprehensive and scaleable to accommodate all
the training needs of the Provider. The Provider will receive all the necessary
training and support and will be fully able to manage all facets of its
A: The Training Portal provides each Provider with a personal “Provider Profile”
page which is an administration centre for the Provider to manage all its course
activities, financial aspects and course maintenance.
When registering as a Provider, each Provider is automatically enrolled for a
Provider training course on the Training Portal demonstrating all the components
of managing your activities and resources. By following this course and its
supporting documentation, the Provider will receive all the tools and
information required to effectively commence with developing and placing its
training activities on the Training Portal.
The Training Portal also has a support hotline that can be called to provide
support and guidance in respect of your activities.
A: No. There is no minimum number of enrollments required.
However, no payments from the Training Portal will be made you for amounts less
than R300. The amount will remain to your credit until it reaches or exceeds
R150 at which point, payment will be made.
A: There is no limit to the number of activities that a Provider can provide on
the Training Portal. However, the Training Portal reserves the right to request
a Provider to unlist an activity where that activity has been dormant for an
extensive period of time.
A: Activities that can be provided include:
Courses – online training courses delivered to users via the Training Portal.
Courses can range from basic short courses to more complex and modular courses
with a wide variety of resources and activities to deliver content. Courses can
be powerful, flexible and engaging online learning experiences for learners
involving static content and the interactive activities and social features of
the Training Portal, ranging from video clips, presentation, sound files,
manuals, document uploads, discussion forums, frequently asked questions,
glossaries, chat rooms, quizzes, assignments, feedback activities, integrated
grading, journals, wikis and more.
Conferences – online conference profile with conference attendees registering
and paying online and gaining access to the conference information area where
conference information and detail can be provided pre- and post-conference
completion. Conferences can include anything from large sessional conferences to
smaller workshops, seminars and contact sessions.
Programmes – online programmes are umbrella containers which can house a number
of courses and/or conferences. A programme would be ideal to house a number of
conference sessions on different days, venues and locations. A user could then
register for the umbrella programme and be automatically registered for each of
the conference sessions or may only register for one or more of the sessions.
Likewise a programme can be used effectively to structure a curriculum or
modular course consisting of a number of courses or modules. Each module can
then be separately registered for or a user can register for the umbrella
programme and automatically be registered for all the sub-modules. A further use
of the programme activity can be to create a programme which houses one or more
courses followed by a conference or workshop activity. By registering for the
programme, a user is automatically enrolled for the courses and the conference
or workshop activity.
A: A feature of the Training Portal is the
Referral Programme which allows any
user to easily expand his/her profile to that of a Referrer and earn easy
commission by referring learners and conference attendees to the Training
A: Another feature of the Training Portal is the
Corporate Solutions option
which can be used to tailor unique training solutions for clients and
For example: A company may require a platform from which to deliver its internal
training. By arranging for a Corporate Solution, the company can agree to pay a
hosting fee to the Training Portal to host its internal training courses. Such
courses would then be managed and controlled by the company and only be
available to employees of the company and not the general public. Where the
company was referred to the Training Portal by a Referrer, the Referrer could
also earn referral commission on the deal structure with the Training Portal.
A: To become a Manager with a Provider, you must first
register as a user on the
Training Portal and then expand your profile by applying to become a Manager
(accessible from the Manager Admin after registration).
Once registered, a Manager can request affiliation with a Provider and after
affiliation, the Manager will be available to be allocated to any of the
Provider’s training activities.
Managers rights can be changed and Managers can also easily be removed from any
activity or even unaffiliated from a Provider at the discretion of the Provider.
A: Yes. The Training Portal caters for promotional adverts and banners. Please
Contact Us to discuss your needs and our advertising rates.
A: Providers remain primarily responsible to market their activities. By placing
training activities online, reduces substantially the effort of having to
physically present training and allows for increased marketing time, the ability
to train unlimited students simultaneously and, importantly, no geographic
restrictions on the potential student pool as they can enroll from anywhere in
the world where there is internet access.
The Training Portal in itself, as a central gateway to many users and potential
subscribers for your activities, is one of the strongest marketing tools
available to a Provider. Not only will you activity profile be available on the
site as part of the catalogue, but will also be communicated to users through
frequent Training Portal newsletters and promotional areas on site homepage. The
more users frequent the site, the more exposure your activities will receive and
the greater the number of potential subscribers.
Our Referral Programme is also a unique marketing mechanism to further expand
the opportunity for the marketing of activities. By encouraging potential
Referrers who are not training providers or affiliated with a Provider but who
can earn commission by merely referring users to the Training Portal or
identifying opportunities for users to enroll for a Provider’s activities,
allows the creation of a referral network for persons to increase the number of
user registrations for purposes of earning commission.
A: If you have forgotten your password, please go to the “Login” page where you
will find a link “Forgot your password.” Follow the link and you will be
prompted to provide a valid e-mail address for purposes of sending you a
Confirmation Key together with further instructions.
A: Each certificate awarded by the Training Portal has a unique certificate
reference code printed at the bottom of the certificate. This unique certificate
reference code can be used to determine to whom the certificate was issued by
merely typing the certificate reference code in the “Verify Certificate” block
on the Training Portal homepage and clicking on verify. The Training Portal will
immediately check the code and inform you to whether it is a valid certificate
reference code and to whom the certificate was awarded.